Logo image

Our Patient Satisfaction Scores Exceed National Average

Our patients always come first and are at the center of everything that we do. This is why our patient satisfaction ratings exceed the national averages. How do we calculate patient satisfaction? We use Press Ganey, the industry’s recognized leader in health care performance improvement, to gather feedback from all of our patients so we can continue to always excel in providing you the highest quality of care.

High Ratings Mean Highly Satisfied Patients*

92%
89%
patient_sat_icons_lg

OVERALL PATIENT SATISFACTION

LIKELIHOOD TO RECOMMEND

"Well I can't say anything, except that I was treated like a queen and I loved everyone that helped me in my time of need thanks so much doc and everyone else. Thank you."

"I am very pleased with the whole experience. Everyone was professional, courteous and helpful. I will definitely come back with any needs in the future!!!!!"

"I am so blessed that my friend recommended this facility everyone treated me like family and I can't wait to get the other eye done thank you and God bless"



"Nurses, doctors, and technicians were very attentive and answered any and all questions completely and patiently."

"Dr Sheraly is always professional and upbeat. he exudes confidence. my nurse, Jean, was wonderful she was very professional but friendly and kept me calm before the surgery."

"I had a wonderful experience and would recommend this facility to everyone!"

View More Comments



Care Centered on Our Patients

Press Ganey is one of the tools we voluntarily participate with in order to help us measure how well we are doing according to the people who matter most—you. They administer a specific kind of survey to our patients, the Consumer Assessment of Healthcare Providers and Systems Outpatient and Ambulatory Surgery Survey (OAS CAHPS). The Press Ganey CAHPS database is more than four times larger than any other competitor in the industry. We are not required to participate in this type of survey, but in order to gain valuable insights and experience, we do. Survey results are not required to be published, but in order to be transparent and provide the best representation of our center we choose to make those results available to our new and current patients.

About the Press Ganey Satisfaction Survey

Learn More

*National Benchmark for Patient Satisfaction and Likelihood to Recommend are 86% and 84% respectively.